Support Information

DNS and Mail

Network Settings

Network Management Policy

dedicated to our customers

Unwired is dedicated to getting you your chosen plan speeds. Our team manages the amount of people on each wireless access point to ensure our network is not overloaded and our customers never experience traffic congestion during peak hours. 

We treat all bandwidth equally and do not give preferential treatment to any traffic based on type, origin, or destination. We do not inspect the traffic so that all users on our network can have a private and anonymous internet experience.

Unwired maintains individual usage data for the main purpose of providing you with the best plan options and managing our network. This process guarantees that each customer receives their allocated bandwidth at all times. Would you like to see your graph? Ask a team member!

Our service has extremely low latency because the traffic does not have to pass through multiple devices, and instead goes straight from you to our own managed infrastructure on local towers.

Unwired respects your right to privacy! Review our Privacy Policy.

Our Local Support Team is Here for You 24/7!

Be sure to read our Troubleshooting Tips to diagnose and solve common connectivity issues. Still having issues? Contact support!

Email: support@unwiredltd.com
Phone: (510) 868-1614 option 3

If you email support or leave a message on the support line, an Unwired member will be paged and respond to you as soon as possible.